# Logistics and Legal - [Card Storage and Insurance](https://docs.phygitals.com/logistics-and-legal/card-storage-and-insurance.md) - [Redemptions and Shipping](https://docs.phygitals.com/logistics-and-legal/redemptions-and-shipping.md) - [Import Taxes](https://docs.phygitals.com/logistics-and-legal/redemptions-and-shipping/import-taxes.md) - [USA Shipping Fees](https://docs.phygitals.com/logistics-and-legal/redemptions-and-shipping/usa-shipping-fees.md) - [International Shipping Fees](https://docs.phygitals.com/logistics-and-legal/redemptions-and-shipping/international-shipping-fees.md) - [Redeeming Ungraded Cards](https://docs.phygitals.com/logistics-and-legal/redemptions-and-shipping/redeeming-ungraded-cards.md) - [KYC Process](https://docs.phygitals.com/logistics-and-legal/kyc-process.md) - [Intellectual Property Disclosure](https://docs.phygitals.com/logistics-and-legal/intellectual-property-disclosure.md) - [Return & Refund Policy](https://docs.phygitals.com/logistics-and-legal/return-and-refund-policy.md): Learn about Phygitals' return and refund policy for digital pack openings, physical redemptions, and platform transactions. - [User Agreements](https://docs.phygitals.com/logistics-and-legal/user-agreements.md) - [Terms of Service](https://docs.phygitals.com/logistics-and-legal/user-agreements/terms-of-service.md) - [Privacy Policy](https://docs.phygitals.com/logistics-and-legal/user-agreements/privacy-policy.md) - [Card Listing Guidelines](https://docs.phygitals.com/logistics-and-legal/user-agreements/card-listing-guidelines.md) - [Asset Terms & Management Services Agreement](https://docs.phygitals.com/logistics-and-legal/user-agreements/asset-terms-and-management-services-agreement.md) - [Phygitals Pawn Shop Terms Of Service](https://docs.phygitals.com/logistics-and-legal/user-agreements/phygitals-pawn-shop-terms-of-service.md) - [Referral Programme Guidelines](https://docs.phygitals.com/logistics-and-legal/user-agreements/referral-programme-guidelines.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.phygitals.com/logistics-and-legal.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.